Please note, we cannot edit orders once they are placed and registered in our system. Most orders are processed and shipped within 1-2 business days of purchase. However, please allow up to 8-10 business days for processing (especially during promotional periods). All orders are shipped from Zaragoza (Spain) and delivery time is based on shipping method. 

Please note, if your tracking states that your package has been delivered, but you have not received anything yet, please allow 24 hours after the stated delivery time to contact us. Sometimes packages are scanned early or accidentally delivered to a neighbor. If your package has not been located after the above time period, please reach out to us for assistance at info@suede1988.com.

Returns

SUEDE1988 aims to ensure its customers' full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for store credit.

To return an item, the following conditions must be met:
• Returns must be made within 10 business days of delivery.
• The returned item(s) must be unworn and complete.

Once item(s) are received and inspected, store credit will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued. We are not responsible for risk of loss or damage during return shipment.

Please note:
• Items purchased during seasonal sales cannot be returned or exchanged.
• Customers will not be refunded for initial shipping costs.
• Store credit for the webshop will be given for the retail price of item(s) purchased.

If you received an incorrect or damaged item, please reach out to us directly at info@suede1988.com